Business Management System KAVAN

Business Management System KAVAN Dadekavan   

Business Management System KAVAN

Solution introduction

Due to the importance and role of data and information of organizations in decision making, business development and organization's performance, Dadekavan’s BMS with KAVAN brand has the capabilities to perform calculations and analyzes, and then provide reports tailored to the information needs of managers and experts at the levels. Different, will help decide on future plans.

According to the history of the activities registered in the system, the customer will have an accurate insight. Also, by measuring customer satisfaction based on certain criteria, new opportunities for business development are identified. KAVAN system, intelligently utilizing graphs and information statistics, can help predict outlets for targeted scenarios and provide a good guide for future plans in the organization.

Among the features of this Dadekavan's product, one can mention the following:

  • Easy to use for all users with different familiarity with the computer(User Friendly)
  • Possibility to receive accurate performance reports
  • Possibility to monitor the organization's performance instantly
  • Possibility of direct supervision of managers on the activity and performance of forces
  • Ability to record activity history in the system
  • Possibility to view customer satisfaction surveys
  • Acquiring a new and better business opportunity based on the results of satisfaction and customer satisfaction
  • Ability to customize the system according to the work of the organization
  • Twenty-four hour support
  • A very reasonable price per user, with more comprehensive features than competitors

 

Solution features

Solution features
Solution features
Solution features
Solution features
Solution features
Solution features
Solution features
Solution features

Description

In recent years cloud-based or cloud computing has become an important technology in the field of information technology, and its services are used in various markets and industries. One of the most important industries in which cloud computing has grown considerably is the software industry.

Dade kavan’s dataset, along with the latest technology, has provided its organizational solutions to the cloud platform. The cloud solution is installed on the servers of the Dade kavan’s company, and the customer will connect to and use these servers from server and hardware purchases, via the Internet and in a secure environment. It is worth noting that besides providing business solutions, the data can be uploaded to the cloud if the customer wishes to be licensed.

The Business Management System KAVAN is software that uses various tools for organizing and integrating areas such as customer relationship management, marketing, sales, after-sales services, accounting, warehousing, human resource management, support, implementation of organizational processes, Office automation, and so on. Integrating different departments within an organization's management system to maintain current customers, attract new customers, increase customer loyalty, branding, provide tailor-made after-sales services, and ultimately push-ups.

Our customers always find t0he integrity of their internal and external needs to be the key to choosing the BMS system. With various tools and modules, KAVAN enables organizations to define the various processes within the organization electronically and to improve them by controlling the components of these processes in the organization.

 

  •  Predict the needs of customers

According to the history of the activities registered in the system, the customer will have an accurate insight. Also, by measuring customer satisfaction based on certain criteria, new opportunities for business development are identified. CMS's BMS data system, intelligently utilizing graphs and information statistics, can help predict outlets for targeted scenarios and provide a good guide for future plans in the organization.

 

  • Vendor relationship with customer

 The future of marketing is a one-to-one relationship with customers. The KAVAN system helps provide integrated solutions for marketing operations through all traditional channels, digital channels and social networks. Due to the integration of marketing and sales processes in the KAVAN system, sales force can effectively pursue activities related to a specific audience in the advertising and communication axes. The marketing unit can, based on the analyzes provided by the advertising programs (campaign) implemented in the KAVAN system, have targeted targeting for future promotions.

 

  • Together with customers in decision making

Sales in any business are consistent with the customer's decision making process, and better communication will have a profound effect on customer choice. The KAVAN system provides sales staff with tools and information that can focus on customer preferences and provide their full complement to customer satisfaction.

 

  • Empowering Support Forces

The support unit in each company has an important relationship with customers, and by knowing each customer's workflow and paying close attention to the needs of its customers. Creating an exceptional experience for the client means that every communication and interaction is critical and vital. After sales service in the KAVAN, the service enables the support and after-sales service to provide distinct services. Having a sophisticated view of the forces of support and after-sales service will allow you to focus on delivering the best service to customers, rather than tracking out information on different channels.

In the business market, the cost of finding new customers is seven times higher than the cost of selling to old customers, and studies show that more satisfied employees can meet twice as many critical criteria as customer satisfaction. KAVAN reduces support and service costs by providing appropriate facilities for responding to support and after-sales staff and enhancing employee productivity.

 

  • Network sales

With the help of managerial reports and instantaneous knowledge of workflows in the organization, you can control daily activities like a professional and efficient team. With the help of the KAVAN can be used to discover, collect and share information and ideas about customer-organization processes, and increase the mass of wisdom and sales.

Possibilities

The main features

  1. The existence of a dedicated carton for each user
  2. Ability to set access for each user
  3. High speed networking without user limitation
  4. Reports system
  5. The existence of an integrated and coherent database of information
  6. Calendar with reminder option
  7. A fast search system and advanced phits in all areas
  8. Ability to receive Excel output in all parts

Settings and Configuration

  1. Ability to define the role for each user
  2. Ability to define and set the level of access for each user
  3. Ability to split roles
  4. Manage users with the ability to create, edit and deactivate the account
  5. The system guide display includes common questions with their answers for BMS users
  6. Ability to change user profiles and password
  7. Show follow ups on the current day
  8. View your activity history

Customers

  1. Ability to define and edit customers
  2. Possibility to sell B2B & C2B
  3. Disable accounts
  4. Subsystem Notification Notification
  5. Single and group subsystems
  6. Demonstrate and segregate customers in the status and sales stages
  7. Registration of negotiations and all communications between personnel and customers
  8. Manage customer service and their problems
  9. Manage customer payments
  10. Customer Categories
  11. Determine customer credit
  12. Manage client files and documents
  13. Manage customer service and their problems
  14. Possibility to interact with the customer (requests, voice of the customer)

Products

  1. Manage products and edit them
  2. Ability to add product to unlimited number
  3. Ability to categorize and group products
  4. Feature capability for each product
  5. Possibility to determine the percentage of commission and profit per product
  6. Ability to define the price range for each product

Sale

  1. Manage sales operations
  2. Sales Performance Report
  3. Manage sales clips with editing
  4. Define sales scope by retailers
  5. Possibility to register and send sample products
  6. Manage sales opportunities
  7. Ability to separate sales based on personnel
  8. Register and send a sample with the option to insert the description
  9. Manage pre-invoices
  10. Managing sales factors
  11. Ability to record activities performed
  12. Sales history based on personnel and customer
  13. Possibility to transfer sales between experts

Financial

  1. Displays clients' financial records in debtor or creditor status
  2. Ability to view and print customer financial reports
  3. Payment History
  4. Possibility to set maturity
  5. Possibility to determine the type of payment
  6. Tracking Claims
  7. Individual and managerial financial reports

Reports

  1.  Dedicated Dashboard for each user at the moment of logging in
  2. Display reports by specifying fields such as time, amount
  3. Graphing reports
  4. Ability to output from reports in common formats like Excel
  5. Report performance on a daily, weekly and monthly basis
  6. Ability to report on customer satisfaction
  7. Possibility to report on sales based on individuals, companies and sales staff

Some facilities are in production

  1. Store
  2. Project Management
  3. Contract matters
  4. Suppliers
  5. Customer club
  6. Labeling system
  7. Manage Promotional Campaign
  8. Task Management
  9. Marketing
  10. After sales service
  11. Knowledge management
  12. Business Intelligence
  13. Android app and iOS